Tabasuri DT Sacco Limited (“we,” “us,” or “our”) is a regulated deposit-taking Sacco licensed by SASRA to provide financial services. We operate www.tabasuridtsacco.co.ke, which offers information about our services, and the Tabasuri Sacco Mobile App, which provides access to our digital services (the “Service”).

Commitment to Data Protection

We take our responsibility in managing stakeholder data seriously. This policy outlines how we collect, use, and protect your personal data when you use our Services, as well as the choices available to you regarding your information.

By using our Services, you consent to the collection and use of your information as outlined in this policy. Unless otherwise defined, terms used here have the same meaning as in our Terms and Conditions.

Information We Collect

While using our Services, we may collect personally identifiable information such as:

• Full Name
• ID/Passport Number
• Date of Birth
• Gender
• Marital Status
• Biometric Data
• Property Details
• Postal Address
• Telephone Number

Purpose of Data Collection

We collect and process your data to:

• Provide, maintain, and improve our Services
• Notify you about changes to our Services
• Allow participation in interactive features
• Offer member support and resolve disputes
• Analyze service usage and improve user experience
• Detect, prevent, and address technical or security issues
• Provide updates, offers, and general information on services similar to those you’ve used, unless you opt out

Disclosure of Personal Data

Tabasuri DT Sacco Limited may disclose your data in good faith if necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety
• Prevent fraud or wrongdoing related to our Services
• Address legal claims or enforce agreements

Data Retention

We retain your personal data only for as long as necessary for the purposes stated in this policy or as required by law. This includes compliance with legal obligations, dispute resolution, and enforcement of agreements.

Your Rights Under the Data Protection Act (No. 24 of 2019)

As a data subject, you have the right to:

• Be informed of how your data is used
• Access, update, or delete your information
• Rectify misleading, inaccurate, or incomplete data
• Object to the processing of your personal data
• Restrict the processing of your personal data
• Request a copy of your data in a structured, readable format
• Withdraw consent for data processing at any time

To exercise these rights, we may require identity verification and written instructions.

Policy Updates

Tabasuri DT Sacco Limited may update this Data Privacy Policy from time to time. Changes will be communicated through:

• A notice on our website
• An email notification before the changes take effect

For inquiries or concerns regarding your data, please contact us via info@tabasuridtsacco.co.ke.